With over 20 years of experience in the hospitality and technology industry, POS Squad offers reliable services and top-notch solutions.

We serve a variety of products and services that represent most hospitality and retail technology manufacturers, including but not limited to

POS SYSTEMS HARDWARE AND SOFTWARE SUPPORT

POS-Squad realizes the need for a POS system to always run reliably and run well. We house a vast number of employees with the capabilities ranging from basic phone support technicians, experienced programmers and experienced network engineers. As such, we are able to provide as much or as little support as necessary.

POS-Squad offers 24/7 Tier 1, 2 and 3 Support for Aldelo, Focus-POS, Digital Dining, Comcash, Inventek, APSRETAIL, and more. The following main kind of support, in each case a minimum of one billable hour is charged and the rates will automatically be charged at the cheapest applicable support type:

- Help Desk: Phone and/or Remote support, helpdesk will be responsible for answering incoming support calls and providing efficient, strong customer support

- Maintenance and Repair Services: High-quality repairs and customizable service models for a wide range of equipment / OEMs.

- Field Services: Reliable on-site support 24/7 nationwide for installations, wiring, site surveys and break / fix.

- POS Installation & Training: Our Training Services Group offers training solutions in both live and computer-based formats, and can develop custom documentation for end users and administrators.

- POS Installation: Opening a new location is exciting; it’s also a complex, demanding challenge. Our installation specialists lighten your burden by carrying out a timely, successful installation of your POS system.

For information on Tech Support, please visit the Customer Care page